Simplifying Business Travel with a Boutique Level of Service & Best in Class Technology
At Custom Travel Solutions, our name is our promise. We successfully design customized business travel programs from the ground up, delivering measured results. Procurement and travel managers choose us because we listen to your specific operational challenges and build tailored solutions—from digital-forward programs to full-scale, on-site travel departments. As an independent, women-owned business operating in the US and Canada, we drive maximum flexibility. We partner with elite technology v
Yes, we provide 24/7 emergency support globally.
Our phone SLA is within 30 seconds and emails are responded to with in 2 hours or less.
We accept central payment credit cards, personal and corporate credit cards and virtual payment.
Custom Travel Solutions services clients in Canada, USA and Mexico. Our global footprint expands to 90 countries with our Travel Leaders Network membership.
Yes, Custom Travel Solutions utilizes Sabre and TravelPort today.
Yes, we are SOC 2 compliant.
Custom Travel Solutions supports multiple online booking platforms, including Zeno by Serko, Concur and GetThere. In addition, we provide full service bookings via our travel consultant team.
We known for our complete flexibility when is comes to financial models. We are open to a transaction driven, management fee or proforma model.
Yes, both pre and post booking for airline tickets.
Yes, both the Zeno and Concur mobile apps provide a rich mobile app experience to book, track and support trips.