Intertours is an independent German Travel Management Company optimizing corporate travel through integrated Travel, Pay and Expense solutions. We combine digital booking, structured payment models and expense management into one end-to-end framework. Our focus lies on governance, cost steering, compliance and data transparency. Clients benefit from policy-controlled booking, pre-coded invoices, reduced manual workload and KPI-based reporting.
Yes, of course. In english and german.
Our average response time for email inquiries is approximately 31 minutes. Telephone calls are typically answered in less than 10 seconds, ensuring immediate access to live support when needed.
German & english.
Yes. Consolidated monthly invoicing is available when a centrally billed corporate card or lodge card is used, enabling structured reconciliation and simplified accounting processes.
We support a broad range of corporate payment methods, including centrally billed corporate cards (AirPlus, UATP, Visa, Mastercard, American Express), lodge cards, virtual cards, and individual traveler cards where required. Invoicing solutions are available for selected services, depending on client structure and credit assessment. Payment models are aligned with each client’s governance and accounting requirements to ensure compliance, transparency and efficient reconciliation.
We support a broad range of corporate payment methods, including centrally billed corporate cards (AirPlus, UATP, Visa, Mastercard, American Express), lodge cards, virtual cards, and individual traveler cards where required. Invoicing solutions are available for selected services, depending on client structure and credit assessment. Payment models are aligned with each client’s governance and accounting requirements to ensure compliance, transparency and efficient reconciliation.
Yes. We can capture and process purchase orders within our workflows and transfer them into downstream processes such as invoicing and reporting. Purchase order handling is supported across online and offline channels, including 24/7 service environments where required.
We primarily serve clients in Germany, where we operate as the exclusive partner of Altour. Through this partnership, we provide access to a global network covering more than 90 countries, ensuring consistent service standards and global program alignment. In addition, we support selected European markets through structured hub solutions, enabling centralized governance while maintaining local service capabilities.
Yes. We have supported NDC connections for many years, offering direct airline integrations as well as aggregated NDC content to ensure broad access, competitive fares and enriched content within our booking environment.
Yes. We have been operating on Amadeus for decades as our primary GDS platform. In addition, our technical infrastructure allows integration with Sabre and Travelport where required, ensuring flexibility for multinational programs or specific client needs.
Yes. We provide API access for multiple data layers, including booking data, billing and payment data, as well as expense data. Different API options are available depending on the client’s system landscape, enabling integration into ERP, HR, finance or reporting environments.
Yes. As a German and European company, we fully comply with GDPR requirements. Data protection, secure data processing and regulatory compliance are integral parts of our standard operating framework and contractual structures.
Yes. Out-of-policy bookings can be technically enabled and are supported within our standard workflow structure. Approval processes can be configured to align with your internal governance requirements.
We operate a hybrid service model combining online and offline booking channels. Clients can book via our online booking platform, mobile app, telephone service, chat and email. This ensures flexibility for standard transactions as well as complex or high-touch travel requirements.
Yes. Our standard minimum annual travel volume requirement is EUR 100,000. This ensures a sustainable service model and dedicated support structure.
Our pricing model is primarily transaction-based. Fees are aligned with the type and complexity of the booking (e.g., online vs. offline). For selected client structures or strategic programs, management fee models can be implemented where appropriate.
Yes. Supporting ESG travel objectives is part of our compliance and policy framework. We integrate sustainability criteria into booking environments, provide CO₂ visibility at point of sale, and deliver automated reporting to support monitoring, target setting and governance requirements.
Carbon footprint visibility is provided directly within the booking environment, allowing travelers to see emissions data at the point of decision. In addition, automated reporting includes CO₂ data for monitoring, analysis and sustainability tracking.
Yes. We provide a dedicated mobile app that gives travelers real-time access to itineraries, travel updates, booking details and emergency support. The app ensures transparency, convenience and reliable access to travel information before and during the trip.
Yes. We offer integration options via a dedicated Expense API and Single Sign-On (SSO). This allows seamless data exchange between booking, payment and your expense management system, ensuring consistent data flows and reduced manual processing.