Wayte Travel Management

Built on Relationships. Driven by Service.

Wayte Travel Management is more than a travel booking provider. It is a strategic travel partner with over a century of heritage, a passion for service excellence, and a commitment to helping clients travel more efficiently and effectively. Through a combination of experienced people, advanced technology, global capability, and truly personalized support, Wayte delivers intelligent travel management solutions that enable organizations and travelers to achieve more.

Wayte Travel Management: frequently asked questions

What are your typical response times for support requests?

Within 1 hours for point to point itineraries

Do you provide 24/7 emergency support?

Yes, we're open 24/7 365

What languages does your support team speak?

English

Do you accept purchase orders?

Yes, we accept purchase orders and can align our invoicing process with your procurement requirements.

Can you provide consolidated monthly invoicing?

Yes, we can provide consolidated monthly invoicing. We can tailor the invoicing structure to your requirements, including consolidated billing by entity, department, cost centre or location, while still providing detailed transaction-level reporting to support reconciliation and expense management.

What payment methods do you accept?

Subject to a satisfactory credit check, a credit facility can be offered. All major credit cards are accepted.

What geographic regions do you serve?

UK, Europe and North America

Do you have local offices or representatives in [region]?

We operate throughout the UK, Europe and the United States, with additional global coverage and local market expertise through our membership of the Advantage Travel Partnership.

Can you provide API access for booking integration?

We do offer API access for booking integration, subject to a review of your requirements and technical specifications.

Do you support NDC connections?

Yes, we support NDC connectivity through direct API integrations with British Airways (IAG) and Lufthansa Group, plus content from Sabre and AirGateway to provide access to the widest range of airline fares and ancillary services.

Do you integrate with major GDS systems?

Sabre & Travelport

What data security measures do you have in place?

We have taken all reasonable steps and have in place appropriate security measures to comply with Data Protection Laws. Employees are trained on our Data Protection Policies. • Data Encryption: 2FA • Access Control: Establish strict access controls to ensure only authorized personnel can view or manage data. Use role-based access to limit data exposure. • Regular Security Audits: Conduct frequent security assessments. • Employee Training • Third-Party Risk Management: Evaluate the cybersecurity practices of third-party vendors and partners to ensure strong data protection standards. • Compliance with Regulation • Backup and Recovery Plan

Do you comply with GDPR requirements?

We have taken all reasonable steps and have in place appropriate security measures to comply with Data Protection Laws. Employees are trained on our Data Protection Policies. • Data Encryption: 2FA • Access Control: Establish strict access controls to ensure only authorized personnel can view or manage data. Use role-based access to limit data exposure. • Regular Security Audits: Conduct frequent security assessments. • Employee Training • Third-Party Risk Management: Evaluate the cybersecurity practices of third-party vendors and partners to ensure strong data protection standards. • Compliance with Regulation • Backup and Recovery Plan

Can travelers book outside of policy with approval workflows?

Yes, travellers can request out-of-policy bookings, which are routed through a configurable approval workflow for review and authorisation before travel is confirmed.

What booking channels do you support?

High Touch Offline Service Online Service - desktop and mobile

Are there minimum volume requirements?

No minimum volume required.

Do you charge transaction fees or management fees?

Transaction Fees are our primary fee model Management Fee available on request

Do you offer carbon footprint tracking?

Full carbon footprint tracking and offsetting is available.

Can you help us meet our ESG travel goals?

Yes. We can support your ESG objectives through carbon reporting, sustainable travel policy design, traveller behaviour insights, rail-versus-air analysis, and carbon offset solutions, helping you measure, manage and reduce the environmental impact of business travel.

Can you integrate with our expense management system?

Our preferred expense management partner is Expensify, and we can discuss integration options as part of the implementation process.

Do you offer a mobile app for travelers?

Yes, mobile app for travellers is available.